To: Daniel McCarthy, President and CEO of Frontier Communications and Kenneth W. Arndt, Executive Vice President & CEO

Bring fiberoptic internet to our area

We need fiberoptic internet in our area which includes ALL rural roads.

Why is this important?

I live in a rural area of Lucasville OH and we have had extremely unreliable phone and internet service for years. The areas we experience trouble is Rush, Union and Morgan townships, specifically. We rely on land lines because of a lack of cell towers and reliable cell signal. There are elderly and disabled individuals who desperately need working communication services. We have been told by Frontier customer service that we are getting fiberoptic internet in our area, only to be informed later by service technicians that we will not be getting it on our road or those past us. We pay for services not being rendered. The bill comes regardless of whether or not we have service and we pay because we have no other alternatives. We are formally requesting that fiberoptic internet and reliable phone service be provided in our areas as soon as possible.