To: The Major, Citizen, Wanda, President Donald Trump, The California State House, The California State Senate, Governor Gavin Newsom, and The United States Senate
Governor Fix The Flawed EDD Office So Disability Citizens Will Not Have To Suffer for Their Benefits
Disabled Citizens of California has to suffer, lose their residents, and have no monies for food, waiting on their EDD Debit Card. The State has one number to call English/Spanish, many cannot get through and when they do, the staff is rude and hang up on you or you want get your funds as the brochure states 14 days.
Why is this important?
Applying for EDD is a large headache for many disabled citizens in California. I am one of them. You have to call the 800 number at least 60 times or more to get a customer service rep. Once you get them online. The are rushed to do their jobs to meet a quota it seems, so they give out flawed and untrue information to the caller. I have had several reps, tell me 25 statements about receiving the debit card. None were true. The landlord was trying to evict me from my apartment, I had to call the electrical company and beg them not to turn of my electricity. Friends had to loan me monies for food and gas so I could get to the doctors for treatment. I wrote the Governor, called the Governors office several times, they were nice enough to put me through to the Executive Office of EDD, I would leave a message, no one will call you back. I call the Governor's office again, they put me through to the executive EDD office and stayed on the line with me and made sure someone answered, they did and ask for my social security number and and my name and said that they would have someone call me back that day. No one never called me and it is weeks later. I had to fax a letter to the Governor's office with other documents to prove what I was complaining about. I filed for EDD in September and it is November, I still haven't received the debit card yet.