Stop making it so hard for people, already in the vulnerable state of being unemployed, to collect their rightfully earned unemployment insurance. The process and the personnel too often make normally hard working people feel like they are begging for a handout.
Why is this important?
I want to be treated, along with every other tax paying insurance contributing citizen, with the same dignity, respect, and care when it's time to collect on my insurance as when I am paying into my insurance. My unemployment was part of a mass reduction in force from a state agency. The state had a record of it before I even filed for it, thanks to the massive cuts in education. Stop holding up the money people need to live off of until they find viable work again. HANDS OFF OF OUR MONEY!