To: Mitch J. Landrieu, Mayor, City of New Orleans and Cedric S. Grant, Executive Director, SWBNO
Sewerage and Water Board of New Orleans
The citizens of New Orleans vote NO CONFIDENCE in the Sewerage and Water Board of New Orleans. We demand the following measures be put in place immediately: 1.) accountability, 2.) transparency, 3.) objective and permanent citizen oversight and 4.) an overhaul of the customer service department to assure efficiency and responsiveness.
Why is this important?
The citizens of New Orleans declare a vote of no confidence in the Sewerage and Water Board of New Orleans (SWBNO). Our bills have risen steadily and unreasonably, and our infrastructure and streets have eroded into stagnant pools of disrepair. Meanwhile, the Sewerage and Water Board's customer service is non-existent -- the website is either down or overloaded, contact by phone is virtually impossible, and our issues of record are permanently "under investigation," an empty and meaningless term used by the SWBNO in an attempt to placate customers. Business, as usual, must cease immediately. The citizens of New Orleans demand change!