To: Verizon, AT&T, Sprint, et al., President Donald Trump, The California State House, The California State Senate, Governor Gavin Newsom, The United States House of Representatives, and The United States Senate

$30 Mobile phone upgrade fee charged by Verizon, AT&T, Sprint and others

We, the undersigned, object to mobile phone companies charging customers an additional fee for making the phones they sell ready for their customers to use. The contracted monthly fees for service, usually for two-years, are such that they allow the companies to recover the actual cost of the devices during the contract term. The additional fee per phone, about $30, is usually a surprise to the customer inasmuch as it is assessed after the service contract is presented for signing. The $30 fee is predatory behavior by the mobile phone companies and it should not be allowed.

Why is this important?

Mobile phone companies charge their customers a separate $30 fee for making sure the new phone they sell you actually works! If a store charged you $30 to leave the store only after you buy something, you would not buy anything at that store. It's wrong for mobile phone companies to do this, they should not do it, and we should not have to pay it!