What kind of business is not required to refund customers for products/services NOT RENDERED? If a federal law is needed, let's get our Senators and Congress people to MAKE A LAW that airlines wanting to land in the USA's states and territories must REFUND customers upon request.
Why is this important?
Why are the airlines so special?
Why are they allowed to hold our money for flights not taken? We pay interests on our credits cards while they collect interest holding our money. It's not right and they should be held to the same rules regulating all other businesses.
