To: American Express
American Express Giftcards
When families and friends buy an American Express giftcard they are doing so with the idea the amount purchased can actually be used. Please protect the consumer of such purchase and simply make American Express accountable to the amount purchased.
Why is this important?
American Express sells giftcards that are next to impossible to use. To activate is difficult at best and there is almost no way to use the entire amount. Why? Sales associates and even managers can barely get around the difficulties set up by American Express. The more difficult the more likely the consumer is to give up, and every dollar not used American Express gets to keep.