To: Claudia Janka, Unprofessional, J.J. Washington, Unprofessional, Dee Stone, Unprofessional, Ivy Scott, Unprofessional, Craig Thrower, Unprofessional, Anderson Hersom, and Mark Parr
BOYCOTT TRAVELERS INSURANCE COMPANY
I Google hail damage after speaking with Ms. Stone Friday; moreover, those days I was traveling indeed had bad weather. This is the website (http://hailmaps.com) I found during those days. While Ms. Stone claimed she forgot, or erased the website from Ms. Janka.I have traveled up and down the eastern seaboard since I purchased that car. I told you initially when I purchased my car; your company insured it for the first four months.
I sense you, and your company finagles me into closing that other claim; calculatingly, your company did not have any attentions of paying this claim. Mr. Washington if you think I am going to walk away from this, you are forlornly, fallacious, and have underestimated me. In Georgia, an insurance company has a duty "'to use ordinary care and good faith in the handling of a claim against its insured.'" Dumas v. ACCC Insur. Co., Eleventh Circuit Court of Appeals, Case No. 09-13027. decided on October 20, 2009. The obligation to act in good faith "arises out of the relationship between the insurer and the insured created by the contract or policy of insurance." That relationship also "creates an independent duty, implied from the terms of the contract, between insurer and insured" that the insurers not injure the insured through negligence or acts of bad faith.
Your company must follow, S.3.1 of the General Insurance Code of Practice, supposedly! I am prepared to pursue these two options for now:
1. Complaint in writing to Travelers Internal Dispute Resolution (IDR) Department if this unprofessional company has one.
2. File a complaint to the General Insurance Division of the Financial Ombudsman Service (FOS) whether it helps, or not.
Insurance customers need Georgia Insurance Commissioners to stop this culture. Policyholders need to understand many claims adjusters are not looking for legitimate ways to explain and prove all benefits are owed. Stronger consumer protection is needed so that adjusters are following a strong ethical process when handling claims. After all, only crooks are afraid of laws that enforce ethical obligations.
Until then, customers should be warned that some carriers consider them problems, not customers, after a loss occurs because many officers of insurance companies know it is far more profitable to promise good faith treatment at the time premiums are paid and not to fulfill that promise after a loss. This is the reason an unethical claims culture exists. I have never seen a claims manager get a "gold star" for maximizing a claims payment. 1 72 Tex. L. Rev. 1395, 1397-98 (1994). Let's spread the unprofessionalism of this company, and expose them who they really are. A fly by night company robbing Peter to pay Paul.
I sense you, and your company finagles me into closing that other claim; calculatingly, your company did not have any attentions of paying this claim. Mr. Washington if you think I am going to walk away from this, you are forlornly, fallacious, and have underestimated me. In Georgia, an insurance company has a duty "'to use ordinary care and good faith in the handling of a claim against its insured.'" Dumas v. ACCC Insur. Co., Eleventh Circuit Court of Appeals, Case No. 09-13027. decided on October 20, 2009. The obligation to act in good faith "arises out of the relationship between the insurer and the insured created by the contract or policy of insurance." That relationship also "creates an independent duty, implied from the terms of the contract, between insurer and insured" that the insurers not injure the insured through negligence or acts of bad faith.
Your company must follow, S.3.1 of the General Insurance Code of Practice, supposedly! I am prepared to pursue these two options for now:
1. Complaint in writing to Travelers Internal Dispute Resolution (IDR) Department if this unprofessional company has one.
2. File a complaint to the General Insurance Division of the Financial Ombudsman Service (FOS) whether it helps, or not.
Insurance customers need Georgia Insurance Commissioners to stop this culture. Policyholders need to understand many claims adjusters are not looking for legitimate ways to explain and prove all benefits are owed. Stronger consumer protection is needed so that adjusters are following a strong ethical process when handling claims. After all, only crooks are afraid of laws that enforce ethical obligations.
Until then, customers should be warned that some carriers consider them problems, not customers, after a loss occurs because many officers of insurance companies know it is far more profitable to promise good faith treatment at the time premiums are paid and not to fulfill that promise after a loss. This is the reason an unethical claims culture exists. I have never seen a claims manager get a "gold star" for maximizing a claims payment. 1 72 Tex. L. Rev. 1395, 1397-98 (1994). Let's spread the unprofessionalism of this company, and expose them who they really are. A fly by night company robbing Peter to pay Paul.
Why is this important?
This company stubbornly refuses to pay a hail's damage claim. Mr. JJ washington refused to correct this situation, and his allegiance is to support liars. (Ivy Scott, Craig Thrower, Dee Stone, Claudia Janka)