Are you tired of getting no help or protection as a consumer? Whether it's with an airline, cellular carrier, TV service provider, or even general contractor, we as consumers are tired of being walked all over and demand more comprehensive and universal protection guaranteeing just basic rights: easy access to customer service, short queus, competent service, remove ability for companies to change terms at will, reign in fees, stop false/misleading advertising...
Why is this important?
To protect all consumers across all industries and especially those historically providing poor service and doing everything possible to avoid providing even basic acceptable levels of customer service.