Anna is getting the run-around from the immigration office, even though she's done everything she was supposed to do to make her way legally into the country.
Why is this important?
Anna gave up everything she knew to immigrate from Austria to the US to be with the man she loves. She and her husband wanted to go through the process the LEGAL way and they have done everything they were supposed to do. At every single turn the Immigration Office has given them nothing but trouble. It shouldn't have to be like this if someone follows the rules to come into the country. Even though Anna was born and lived her whole life in another country, I feel like she is family. Let her stay where she belongs. Review the immigration process so that those who are following the process actually make it through.