To: Rick Smith, Chairman and CEO, Equifax and Marisa Salcines, Media Relations, Equifax
Hold Equifax Accountable
Equifax was entrusted with consumers' personal information, including Social Security numbers and other sensitive data, but the company has broken that trust by having a weak data security system. Equifax's response to the cyberattack has been to offer a free, one-year credit-monitoring service, which provides no guarantee that those who are impacted will not still be affected after one year. We demand that you, as Equifax's CEO, offer a free, lifetime credit-monitoring service to those who are impacted by Equifax's inadequate security.
Why is this important?
Credit-reporting giant Equifax recently disclosed that, in the summer of 2017, hackers gained access to the personal information of 143 million of its consumers. The hackers obtained names, Social Security numbers, birthdates, addresses, and, in some cases, even credit card information.
Equifax's response to this cyberattack is appalling. The company was at first only offering a free, one-year credit-monitoring service and then it gets to profit from its despicable behavior by offering the service for a fee.
Equifax needs to be held accountable for their actions; that's why the company needs to provide an unlimited, free credit-monitoring service to all those who are impacted by the recent security breach.