To: Erik R. Olsen, President, Chief Executive Officer, and Chairman of the Board
National Tire & Battery's Negligence Could Kill You!
NTB's Unethical Business Practices Could Mean Your Funeral
Why is this important?
Your life and the lives of everyone who commutes using the roads in America could be at risk. Due to negligent work performed on my vehicle by National Tire & Battery (NTB), I could be DEAD. After going to NTB for a simple wheel alignment, the front, right passenger side of my car buckled while driving. Thank God it did not buckle while moving at 65mph on the expressway, but having your entire wheel to buckle while moving at any speed is dangerous. After the incident happened, I called NTB to inform them of this horrific experience. The NTB employee who actually serviced my car claimed I was not in his system as a "recent" customer. That, I had not been to NTB for many years!
Therefore, I went to the store in person, to look this liar straight in the eyes. Even still, this grinning, and lying NTB employee denied it; and he denied it all with a calm, but devious smirk on his face. The police had to be called to the store, (by me) and I was then provided with a number to call in order to make a complaint. I called the number to complain, and nothing was done. I then called the local store again, and was provided with another number to call for a refund. It was eventually acknowledged that I HAD been a recent customer for a wheel alignment. (After MANY, MANY LIES, showing of receipts, and a call to the authorities.)
After my death defying experience with NTB, I decided to do some research on this organization. What I learned was that my horrific experience with NTB was not an isolated incident; (as they tried to lead me to believe) that many others had very similar experiences. Even friends of mines knew NEVER to go to NTB for ANYTHING! Not even to take shelter from the rain! So, why was it that I did not know this? I didn't know because I had not done my research.
At this point, I knew it was time to take action. If I didn't know, many others probably did not know either. Also, the next customer's car to be negligently serviced by NTB, may not live to tell about it. So, a social media page entitled: "NTB SUCKS" was created. Now, customers who were harmed by NTB had a place to come and share their experiences, or better yet to warn others; and that is exactly what we do. Now, instead of performing a massive internet search looking for NTB reviews, there's a centralized, easily found page on Facebook. This makes research easy. We do our very best to prevent others from having to experience the same kind of pain we all had to endure.
Just in case you have never heard of NTB, let me provide you with some background information. National Tire & Battery is a chain retail store that provides automotive services, and is owned by the "TBC Corporation". NTB has had numerous customer complaints regarding: hiring non-certified & inexperienced auto mechanics to service vehicles while hiding behind their business name; improperly installing automobile parts causing severe damage to vehicles; or, not installing the paid for parts at all; selling services such as oil changes, and tire rotations, not providing the customer with the services paid for; using “scare tactics” and lies to sell unneeded auto parts; over or double charging customers especially women, young adults, and the elderly; bullying customers; & refusing to honor warranties sold by their organization. These are only the complaints which show a pattern, there are other grievances not mentioned above as well.
NTB’s poor workmanship, and cutting corners in order to make that extra dollar places lives in danger. Not just your life, but everyone with or around you is at risk. If your tire falls off your car while you are moving at 65mph, think about whom else this could harm. When NTB is directly contacted regarding an issue, they generate more lies, giving the infinite runaround, leaving you with a damaged vehicle.
Sometimes, NTB will provide a refund for the negligent work provided after weeks or months of jumping through their hoops, but in many cases (like mines), a refund may not be enough due to the damages NTB has caused. Due to their negligence, the customer has to hire a real certified mechanic to repair possibly thousands of dollars in damages NTB has caused.
Sadly enough, even NTB employees are unhappy with NTB. They are well aware of how NTB operates as an organization, and many of them do not agree with what is being done to the customers; or, how they are being asked to participate in the dishonesty. They especially don't like being cheated out of their salary, but because they need work they stay until they can find something better. On the other hand, some NTB employees take pleasure in cheating unsuspecting customers. Therefore, we are here to FINALLY take a stand. It is time for NTB to change their corrupt standardized business methods and practices. So, please sign our petition helping us to stop this organization from being the cause of someone's death. You just might be helping to save your own life.
Also, please be aware that the "TBC Corporation" owns more than just NTB. They also own:
1) Carroll Tire Service
2) Midas
3) Big O Tires
4) Tire Kingdom International
5) Merchants Tire & Auto
6) Treadways
7) R.O Writer, and
8) SpeeDee Oil Change & Tune Up
Unfortunately, I’m sure that TBC runs all of their companies under the same unethical practices, so shop wisely. Please visit our Facebook page at: https://www.facebook.com/NTBSUCK?ref=aymt_homepage_panel
Therefore, I went to the store in person, to look this liar straight in the eyes. Even still, this grinning, and lying NTB employee denied it; and he denied it all with a calm, but devious smirk on his face. The police had to be called to the store, (by me) and I was then provided with a number to call in order to make a complaint. I called the number to complain, and nothing was done. I then called the local store again, and was provided with another number to call for a refund. It was eventually acknowledged that I HAD been a recent customer for a wheel alignment. (After MANY, MANY LIES, showing of receipts, and a call to the authorities.)
After my death defying experience with NTB, I decided to do some research on this organization. What I learned was that my horrific experience with NTB was not an isolated incident; (as they tried to lead me to believe) that many others had very similar experiences. Even friends of mines knew NEVER to go to NTB for ANYTHING! Not even to take shelter from the rain! So, why was it that I did not know this? I didn't know because I had not done my research.
At this point, I knew it was time to take action. If I didn't know, many others probably did not know either. Also, the next customer's car to be negligently serviced by NTB, may not live to tell about it. So, a social media page entitled: "NTB SUCKS" was created. Now, customers who were harmed by NTB had a place to come and share their experiences, or better yet to warn others; and that is exactly what we do. Now, instead of performing a massive internet search looking for NTB reviews, there's a centralized, easily found page on Facebook. This makes research easy. We do our very best to prevent others from having to experience the same kind of pain we all had to endure.
Just in case you have never heard of NTB, let me provide you with some background information. National Tire & Battery is a chain retail store that provides automotive services, and is owned by the "TBC Corporation". NTB has had numerous customer complaints regarding: hiring non-certified & inexperienced auto mechanics to service vehicles while hiding behind their business name; improperly installing automobile parts causing severe damage to vehicles; or, not installing the paid for parts at all; selling services such as oil changes, and tire rotations, not providing the customer with the services paid for; using “scare tactics” and lies to sell unneeded auto parts; over or double charging customers especially women, young adults, and the elderly; bullying customers; & refusing to honor warranties sold by their organization. These are only the complaints which show a pattern, there are other grievances not mentioned above as well.
NTB’s poor workmanship, and cutting corners in order to make that extra dollar places lives in danger. Not just your life, but everyone with or around you is at risk. If your tire falls off your car while you are moving at 65mph, think about whom else this could harm. When NTB is directly contacted regarding an issue, they generate more lies, giving the infinite runaround, leaving you with a damaged vehicle.
Sometimes, NTB will provide a refund for the negligent work provided after weeks or months of jumping through their hoops, but in many cases (like mines), a refund may not be enough due to the damages NTB has caused. Due to their negligence, the customer has to hire a real certified mechanic to repair possibly thousands of dollars in damages NTB has caused.
Sadly enough, even NTB employees are unhappy with NTB. They are well aware of how NTB operates as an organization, and many of them do not agree with what is being done to the customers; or, how they are being asked to participate in the dishonesty. They especially don't like being cheated out of their salary, but because they need work they stay until they can find something better. On the other hand, some NTB employees take pleasure in cheating unsuspecting customers. Therefore, we are here to FINALLY take a stand. It is time for NTB to change their corrupt standardized business methods and practices. So, please sign our petition helping us to stop this organization from being the cause of someone's death. You just might be helping to save your own life.
Also, please be aware that the "TBC Corporation" owns more than just NTB. They also own:
1) Carroll Tire Service
2) Midas
3) Big O Tires
4) Tire Kingdom International
5) Merchants Tire & Auto
6) Treadways
7) R.O Writer, and
8) SpeeDee Oil Change & Tune Up
Unfortunately, I’m sure that TBC runs all of their companies under the same unethical practices, so shop wisely. Please visit our Facebook page at: https://www.facebook.com/NTBSUCK?ref=aymt_homepage_panel