10 signatures reached
To: Marcus Wilson, Michael Schaeffer, Sanjay Purohit, Lauren Cary, Reem Elderiny, Nick Parece, Mike Repole
No More Bull from NoBull
Dear No Bull,
We are obsessive but concerned fans of your product. We have noticed recent declines in your product quality. For example the newer t-shirt material fades much more quickly than usual. Most importantly, we have witnessed a dramatic decline in customer service. No Bull used to take care of its customers. Mistakes happen, sure, but they would do something about it. Over the last few months we have noticed an extreme decline in the quality of service that we have all come to expect from your brand. We have had issues with extremely long wait times for shipment, and bot-like responses from customer service representatives promising, but never delivering, resolutions. We understand you are growing as a brand, but we respectfully ask that you pause for a moment to take stock of the core group of customers who got you to the point where you could launch into the stratosphere and be sure you aren't alienating them with mistakes that go, for the most part, unaddressed. We ask that you make it a top priority to fix your inventory and processing woes and that you acknowledge these mistakes by addressing your fans and by duly compensating those that have experienced such disruptions.
We are obsessive but concerned fans of your product. We have noticed recent declines in your product quality. For example the newer t-shirt material fades much more quickly than usual. Most importantly, we have witnessed a dramatic decline in customer service. No Bull used to take care of its customers. Mistakes happen, sure, but they would do something about it. Over the last few months we have noticed an extreme decline in the quality of service that we have all come to expect from your brand. We have had issues with extremely long wait times for shipment, and bot-like responses from customer service representatives promising, but never delivering, resolutions. We understand you are growing as a brand, but we respectfully ask that you pause for a moment to take stock of the core group of customers who got you to the point where you could launch into the stratosphere and be sure you aren't alienating them with mistakes that go, for the most part, unaddressed. We ask that you make it a top priority to fix your inventory and processing woes and that you acknowledge these mistakes by addressing your fans and by duly compensating those that have experienced such disruptions.
Why is this important?
Please sign this petition and make note of how long you have been a faithful customer. The brand of No Bull was built by US: The loyal customers who bought way too much gear for ourselves, our friends, and our families. Those of us who raved about the quality of the product non-stop to those same friends and family. Those of us who relentlessly built a network of raving mad fans for this athletic apparel brand out of pure love and passion. Now they want to leave us behind and be the next Nike or Reebok or whatever. We need to remind them that we helped build this brand as much as they did, and for them to so callously toss us aside would be a huge mistake.