To: Barbara Underwood, Attorney General
NY Attorney General: Investigate MoviePass
Stop MoviePass from taking advantage of customers, taking our money and not delivering the service we signed up for. The New York Attorney General needs to take action now and investigate MoviePass for fraud.
Why is this important?
MoviePass started out by reeling members in with a deal too good to be true (unlimited movies, one per day, every day). But their terms state they can change their terms any time they want--and they've done that with a vengeance. Today, they’re down to only 3 movies per week with limited times per day, a 2-week wait to see blockbusters, and members can’t see movies more than once. This is a drastic change and not what I, or many others, paid for. Many signed up for an annual plan, but they weren't grandfathered against these changes. There are also problems with their app that prevent customers from using the service. Intentional programming errors to limit use perhaps? MoviePass needs to be stopped.