Stop charging customers for phones that do not receive service and allow free contract termination.
Why is this important?
I have been with sprint over 5 years and the service gets worse yearly. I'm paying over $130 a month for service that doesn't work. I constantly experience dropped calls and no data connection which means my emails and text messages will not come through. The only time service half-way work is if you're connected to Wi-Fi which doesn't help all the time either. Sprint should release all customers from their contracts free of charge if there is no coverage in their area, especially if it shows that on their website when you type in your address. It should not be legal to sell phones that don't work in certain areas.
