To: Craig Boundy, CEO, Experian North America and John Legere, CEO, T‐Mobile US

Tell Experian & T-Mobile to Pay for Security Freezes

Experian has offered its own “ProtectMyID” credit monitoring service after losing 15 million files belonging to T-Mobile customers and applicants. But that’s not good enough because credit monitoring actually does nothing to prevent any kind of ID theft. We’re calling on both companies to pay for security freezes (also known as credit freezes) to all victims.

Why is this important?

In the wake of a massive data breach of Experian computers affecting 15 million T-Mobile customers and applicants, we urge both companies to: Set a precedent and be the first companies to pay for security freezes on all victims’ credit reports after a data breach.

Credit monitoring can only help detect new fraudulent credit accounts after they have been opened or applied for. But security freezes (also called credit freezes) block thieves from opening new accounts in the first place.