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To: Gameloft
Undo Asphalt 8 Spring Update changes to multiplayer
Dear Gameloft,
We have kept Asphalt 8 relevant for the past 8 years. We’ve watched as you’ve made collecting and upgrading cars more time consuming and more expensive. We get that you’re running a business but the poorly developed Spring 2021 update was the last straw.
WE WILL NOT MAKE ANY PURCHASES until you undo the damage you needlessly inflicted to the multiplayer system. Restricting our car selection based on rating/rank shows a COMPLETE LACK OF RESPECT for your long-time customers. This game was fun because of the hundreds of available cars and the ability to quickly race whatever we wanted. YOU DESTROYED THAT.
You need to focus less on maximizing your profits and more in customer satisfaction. I think you’ll find those two things are closely related. We are not satisfied by the Spring 2021 update. We’re angry.
Undo the damage ASAP before we move on to different games.
WE DEMAND THE FOLLOWING CHANGES:
1. Remove ticket system/limits on daily multiplayer races. There’s NO INCENTIVE to buy and upgrade new cars if we can barely use them in multiplayer because of race limits.
2. We love this game because we can race many different cars against other players with ease. Your new system is convoluted and asinine. LET US RACE WHATEVER CAR WE WANT REGARDLESS OF OUR RANK. We spent a lot of time and money on collecting and upgrading cars. Limiting our use of these cars shows a complete LACK OF RESPECT for your customers.
3. Restore credit payout to the pre-spring update level. You’re asking for too much money as it is with fusion coins and kit cards. Trying to bully us into also buying even more credits once again SHOWS A COMPLETE DISREGARD for the asphalt community.
SUGGESTED CHANGES
1. You could have severely limited team boosting by expanding the number of slots in a race and having a six car minimum. Instead, you have a blind system where everyone has to do one lap races, even though many many players like the challenge of multi lap races. BRING BACK DEMOCRATIC lap selection.
2. Your ads constantly freeze up devices or fail to load. If you want us to watch ads, make the ads actually play on a reliable basis!
We have kept Asphalt 8 relevant for the past 8 years. We’ve watched as you’ve made collecting and upgrading cars more time consuming and more expensive. We get that you’re running a business but the poorly developed Spring 2021 update was the last straw.
WE WILL NOT MAKE ANY PURCHASES until you undo the damage you needlessly inflicted to the multiplayer system. Restricting our car selection based on rating/rank shows a COMPLETE LACK OF RESPECT for your long-time customers. This game was fun because of the hundreds of available cars and the ability to quickly race whatever we wanted. YOU DESTROYED THAT.
You need to focus less on maximizing your profits and more in customer satisfaction. I think you’ll find those two things are closely related. We are not satisfied by the Spring 2021 update. We’re angry.
Undo the damage ASAP before we move on to different games.
WE DEMAND THE FOLLOWING CHANGES:
1. Remove ticket system/limits on daily multiplayer races. There’s NO INCENTIVE to buy and upgrade new cars if we can barely use them in multiplayer because of race limits.
2. We love this game because we can race many different cars against other players with ease. Your new system is convoluted and asinine. LET US RACE WHATEVER CAR WE WANT REGARDLESS OF OUR RANK. We spent a lot of time and money on collecting and upgrading cars. Limiting our use of these cars shows a complete LACK OF RESPECT for your customers.
3. Restore credit payout to the pre-spring update level. You’re asking for too much money as it is with fusion coins and kit cards. Trying to bully us into also buying even more credits once again SHOWS A COMPLETE DISREGARD for the asphalt community.
SUGGESTED CHANGES
1. You could have severely limited team boosting by expanding the number of slots in a race and having a six car minimum. Instead, you have a blind system where everyone has to do one lap races, even though many many players like the challenge of multi lap races. BRING BACK DEMOCRATIC lap selection.
2. Your ads constantly freeze up devices or fail to load. If you want us to watch ads, make the ads actually play on a reliable basis!
Why is this important?
We’ve kept this game relevant for 8 years and have tolerated countless efforts by Gameloft to extract our money (ie, fusion coins, kit cars). The spring 2021 update has destroyed multiplayer and killed this game. WE WILL NOT GIVE YOU ANY MONEY until you undo the damage of this update.