To: Josue Robles Jr., CEO
USAA: Stop being malicious to a disabled veteran!
Edward Starski is a 100% disabled veteran. Last year he had $2500 of his veteran's disability income removed from his account due to a bank error. When USAA refused to correct the error Mr. Starski filed a lawsuit to recover his disability money. USAA responded by hiring a multi-million dollar lawfirm to fight Mr. Starski in court and try and force him to give up by abusing the legal system to intimidate him.
Why is this important?
USAA claims to help and support military personnel and veterans. Yet after making a mistake that cost a disabled veteran $2500, they refuse to take responsibility for it and have hired a multi-million dollar law firm to prevent the veteran's recovery of his disability income.