To: Alanson Van Fleet, Head of Social Responsibility and Executive Communications, Janice Smith, Executive Communications, Melissa K. Murray, Social Responsibility, John G. Stumpf, CEO, Wells Fargo, Mike Heid, President, Wells Fargo Home Mor...
Wells Fargo: All We Ask is a Lower Interest Rate!
Wells Fargo:
Lower Beth and Julia's interest rate to the current market interest rate BEFORE they go into default. Don't force one more family out of their home!
Lower Beth and Julia's interest rate to the current market interest rate BEFORE they go into default. Don't force one more family out of their home!
Why is this important?
When we bought our house, we were both employed. Now we have suffered three bouts of unemployment, one ongoing, and are having difficulty making our monthly mortgage payment.
In 2010, we attempted to get Wells Fargo to agree to a loan modification and ended up in an automated loop of harassing phone calls from a system that only acknowledges two statuses: in default or paying on time. We got calls every day from Wells Fargo, ostensibly to collect on our defaulted loan. When the poor call-center workers would verify our identity and could open our computer file, they would see that we have always paid the full amount, on time, and couldn't understand why the system had called us. Supervisors were phantoms that never returned our calls. We got nowhere.
We work hard, though we don't earn as much as we used to. We pay our taxes and our mortgage, always on time. We are running out of money.
We are not eligible for the Federal programs that have helped some families retain their homes and avoid default. We also don't qualify to refinance because our mortgage is "underwater."
We don't want to walk away from our home. We have a life here with friends and neighbors we love. We just want a fair deal, like the people who are eligible for the government relief programs. Ironically, our taxes contribute to the very government relief programs for which we are not eligible.
Our mortgage note is owned by a private investor and serviced by Wells Fargo, which refuses to lower our interest rate to the current market rate. The lowered rate would reduce our monthly payment by nearly $400 a month! That's all we ask.
Sign this petition and help us get Wells Fargo to lower our rate!
In 2010, we attempted to get Wells Fargo to agree to a loan modification and ended up in an automated loop of harassing phone calls from a system that only acknowledges two statuses: in default or paying on time. We got calls every day from Wells Fargo, ostensibly to collect on our defaulted loan. When the poor call-center workers would verify our identity and could open our computer file, they would see that we have always paid the full amount, on time, and couldn't understand why the system had called us. Supervisors were phantoms that never returned our calls. We got nowhere.
We work hard, though we don't earn as much as we used to. We pay our taxes and our mortgage, always on time. We are running out of money.
We are not eligible for the Federal programs that have helped some families retain their homes and avoid default. We also don't qualify to refinance because our mortgage is "underwater."
We don't want to walk away from our home. We have a life here with friends and neighbors we love. We just want a fair deal, like the people who are eligible for the government relief programs. Ironically, our taxes contribute to the very government relief programs for which we are not eligible.
Our mortgage note is owned by a private investor and serviced by Wells Fargo, which refuses to lower our interest rate to the current market rate. The lowered rate would reduce our monthly payment by nearly $400 a month! That's all we ask.
Sign this petition and help us get Wells Fargo to lower our rate!