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To: Colonel Dale E. Harrell, Rep Jim Banks, & Sen. Elizabeth Warren

Fix WP Medical Center Before Someone Dies

The current state of the Wright-Patterson Medical Center reflects a troubling trend of mismanagement, one that jeopardizes patient safety and well-being.

Within the facility, the phone systems remain consistently unreliable, often disconnected or improperly configured. Furthermore, there appears to be a significant lack of training provided to healthcare providers on utilizing the new Genesis system's messaging service. This deficiency has left numerous individuals in the unfortunate position of being unable to reach the appropriate clinics, forcing them to physically visit the center to seek medical attention.

In addition, instances of inept staff members making careless errors, such as neglecting to mark urgent matters as such, have become disconcertingly routine. Such oversights have the potential to lead to dire consequences, risking lives and exacerbating patients' conditions.

The consequences of these systemic issues are dire. People are at risk of losing their lives because they cannot access the care they so desperately depend on, or they receive care of a drastically substandard quality. Situations requiring immediate attention are being met with frustrating delays, forcing patients to endure unnecessary suffering and complications.

We urgently implore the relevant House and Senate Subcommittees responsible for overseeing military medical healthcare to take action. Additionally, we call upon Col. Dale Harrell, the current Commander of the 88th Medical Group, to address and rectify this alarming situation before it culminates in a tragic outcome.

Our families have made immense sacrifices in service to our nation, and it is not too much to ask that we receive the benefits and care that were promised to us when we need them most.

Why is this important?

Fixing this issue is of utmost importance because it's not just about addressing a bureaucratic problem; it's about safeguarding the lives and well-being of the brave individuals and families who have dedicated their service to our nation. The heart-wrenching reality is that every moment of delay, every unresponsive phone call, and every overlooked urgency could result in irreparable harm or even the loss of a loved one. We owe it to these honorable individuals to ensure that their sacrifices are honored with the highest quality of care, and by rectifying this situation, we can provide them with the peace of mind they so rightfully deserve.